Contact Us

Ready for the ultimate escape room challenge? Get in touch with our team!

Our Information

Address

247 W 37th Street
New York, NY 10018

Manager

Sara Fields

[email protected]

001-280-885-8691

Hours of Operation

  • Monday - Thursday: 12:00 PM - 10:00 PM
  • Friday: 12:00 PM - 12:00 AM
  • Saturday: 10:00 AM - 12:00 AM
  • Sunday: 10:00 AM - 10:00 PM

Additional Office

25487 Wade Ford Apt. 663
Lake Raymond, WY 94176

Send Us a Message

Have questions about our escape rooms? Want to book a corporate event? Fill out this form and we'll get back to you within 24 hours.

Find Us

Getting Here

By Subway

A, C, E, 1, 2, 3 trains to 34th St-Penn Station
B, D, F, M, N, Q, R trains to Herald Square

By Bus

M4, M7, M20, M34 SBS, Q32 buses to nearby stops

Parking

Several parking garages are available within 1-2 blocks of our location

Frequently Asked Questions

Do I need to make a reservation?

Yes, reservations are required to guarantee your spot. We recommend booking at least 48 hours in advance, especially for weekend time slots which fill up quickly.

What is your cancellation policy?

Bookings can be rescheduled with at least 24 hours notice. Cancellations made less than 24 hours before your scheduled time are non-refundable.

Can I book the entire room for my group?

Yes, you can book a private room experience even if your group doesn't fill all available spots. There is a minimum charge equivalent to 4 people for private bookings.

Are your escape rooms scary?

Our rooms focus on puzzles and mystery rather than fear. While some rooms have atmospheric lighting and sound effects, we don't use jump scares or horror elements.

What should I bring with me?

Just bring yourself and your team! Phones and other electronic devices must be stored in our lockers during the game. We provide everything needed to solve the puzzles.

Do you offer gift certificates?

Yes! Gift certificates are available for purchase online or at our location. They make perfect presents for birthdays, holidays, or any special occasion.